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Move your business overseas without the risks of outsourcing your customer experience and quality with Microsourcing. Avoid the time, effort and cost of setting up your own office in a foreign country.

The Benefits of Microsourcing

Stay nimble and profitable in the face of increased competition by outsourcing your business processes to tried and tested offshore teams.

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    Reduce costs

    Reduce overheads by up to 70 per cent – while retaining your high standards of quality – by outsourcing to Salmat’s experienced Microsourcing team.

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    Determine control

    Identify your business drivers and determine the level of outsourcing that is right for your business: managed, hybrid, outsourced.

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    Flexibility to grow

    Grow your business without investing in infrastructure and support services. Partner with a respected supplier to the Australian market.

Features

With seven delivery centres and 3000+ employees, here’s how Salmat’s Philippines-based business Microsourcing can help your business.

Flexible models

Reduce overheads by up to 70 per cent – while retaining your high standards of quality – by outsourcing to Salmat’s experienced Microsourcing team.

Trackable

Establish a clear performance framework based on your business needs from the outset. Track the performance of your outsourced operations on an ongoing basis against this framework so you can be confident of the standard of performance.

Skilled agents

Access English speaking agents with high literacy skills. Your dedicated account manager will ensure your team in the Philippines has all the resources and support it needs to thrive and will recruit and employ agents assigned exclusively to you.

Flexible operation

Grow your business and retain control of your operations. Be up and running in just 30 days without burdening your business with overheads and set up fees. In addition, get the flexibility to quickly scale your operation as you grow, and reduce headcount when required.