Whether it is Federal, State or local government, Salmat services all levels of government. We recognise the ability to communicate clearly, accurately and fairly in a timely manner assists government to achieve its service charter. Salmat can consult on best practice and find ways to drive down the cost of communication which is an important factor for government agencies with tight budgets. Salmat provides the latest and most leading edge technology in customer contact solutions including; outsourced contact centres, natural speech recognition, voice biometrics and call back functionality. Salmat’s digital solutions ensure that government agencies continue to communicate with their citizens via the channels demanded by the citizens. This is achieved via solutions such as SMS messaging, website development, social media advice, development and management utilising the latest technology to assist in communicating on a large scale. Training and development of government personnel, consultants and general citizens can be achieved easily via Salmat in areas from professional coaching to development and maintenance of online learning.
Salmat provides best in class hosted eCommerce platforms for Australia’s leading organisations.
Salmat provides a wide range of consulting services for businesses seeking to transform their customer communications.
Salmat helps you to work out effective strategies to keep your customers happy and enables your business to reap long-term benefits.
No matter what line of business you are in, Salmat offers a range of effective tools to drive customer acquisition.
Salmat offers digital marketing services and solutions that help Australian businesses maximise their return on communication.
Salmat's contact centre solutions enable you to keep up with customer expectations; from traditional end-to-end contact centres, as well as the latest technology platform in the cloud.
Salmat is an industry leader in providing data driven marketing that helps our clients acquire, retain and maximize relationships with their customers.
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