Legal Information

Terms and Conditions of Service

Salmat understands the importance of providing a simple and transparent contracting process for its clients and has developed a suite of online documents setting out our terms and conditions applicable to each unique Salmat offering. As many of our services are complimentary to each other, we provide various contracting options, including an overarching Master Services Agreement, giving our clients the option to select the marketing solutions and channels best suited to their needs.

Our terms of service are comprised of our General Terms and the specific Product Terms relevant to the service offering/s. For example, if a client wanted Salmat to provide call centre services supported by an IVR speech solution then the terms of service would include our General Terms, Contact Centre Product Terms and Virtual Agent Product Terms.

Click here to view our Terms and Conditions of Service.


Privacy

Salmat understands the importance to its clients and to their customers of the discreet and confidential handling of their personal information. It is Salmat's policy to comply with the requirements of the Privacy Act and the Australian Privacy Principles contained in that Act in all activities of Salmat involving the collection, use, disclosure and handling of personal information.

Click here to download the Salmat Privacy Policy.

Contacting Salmat regarding privacy issues

Any questions or comments concerning Salmat's privacy policies and practices, any requests for access to an indvidual's personal information held by Salmat and any general privacy enquiries can be addressed to:

Contact
Att: Privacy Officer
Salmat Limited
Level 3, 116 Miller Street
North Sydney NSW 2060
Australia
Phone: (02) 9928 6500
Fax: (02) 9928 6652
E-mail: privacy@salmat.com.au

General Enquiries
For all other enquiries not relating to privacy matters, please email info@salmat.com.au 

The Privacy Statement was last updated on 18 March 2016.


Website Terms of Use

These terms and conditions apply to you when you access and use this website and if you do not agree to them, you should immediately exit the website. 

Click here to view our Website Terms of Use.