There are millions of people out there and at Salmat we are engaging with them one to one. Salmat helps organisations of all sizes communicate with their customers. Our clients are some of the best known brands across a variety of industries including financial services, telecommunication, government, utilities and transportation. We manage the total customer experience to deliver exceptional customer interactions that dramatically improve satisfaction levels, whilst reducing the cost of delivery and improving sales.
From the first day at induction, through to a detailed training process, every new team member will have support to take their career further. Salmat strives to sustain a culture of performance - a culture enabling us to "raise the bar" and ensure sustained business success. We are committed to providing our staff opportunities to grow and realise their full potential and create an environment of continuous performance improvement and personal development. We are dedicated to "giving a bit back" to our employees and have many ways to recognise our people. Our values focus on encouragement and the promotion of excellence from within all levels of our company.
If you are a self motivated and believe in providing excellent customer service, an innovative opportunity and an exciting career is waiting for you!
Employee Value Proposition Statement
At Salmat, we believe our people are responsible for the continued growth and success of our business. Our culture encourages our people to reach their full potential through respect, fairness, opportunity and innovation.
Why We Exist
We act with fairness, respect and do what we say
| Component | Defined | What it means to our people |
|---|
| Why we exist |
We build great relationships |
The same ethos of loyal and humanistic behaviour is applied to our employee and client relationships. Sustainable client relationships create job security |
| What we do |
We create innovative, customised solutions that continue to drive increased sales, cost efficiencies and better customer experiences |
We encourage and foster innovation in our people to provide the intelligence behind our brand. We are committed to ensuring our people are provided with the best technology and tools to do their job and the knowledge and training to exceed in their role. Our employees can take pride in Salmat’s growth and brand |
| The way we are |
We act with fairness, respect and do what we say |
We will only promise our employees and clients what we can deliver. We respect our people and strive to ensure that your commitment to us is equaled by our commitment to your career and job satisfaction. We set guidelines of fairness and respect for our behaviour and decision making. |