Salmat Corporate
In order to support our client facing divisions, Salmat Corporate employ a variety of staff members to ensure an outstanding service is provided internally and externally.
These positions include:
- Accounting & Finance
- Marketing & Communications
- Information Technology
- HR (People & Culture), Recruitment & Learning
Targeted Media Solutions & Digital
Salmat is the expert when it comes to targeted media, and offers a range of services incorporating traditional media, technological solutions and research. Salmat also offers the consolidated strength of one of the largest direct mailing distribution networks in Australia.
There are numerous employment opportunities available within Targeted Media Solutions, which align to the different solutions Salmat provide to clients.
- Delivers more than 5 billion catalogues to homes throughout Australia each year using lifestyle and geo-demographic analysis to maximise the effectiveness of each campaign
- Services the majority of promotional SMS and interactive voice recognition in Australia
- Owns and operates Lasoo.com.au, Australia’s number one pre-shop portal
- Serves 1 billion catalogue page views via our unique Dynamic Catalogue platform
- Facilitates the distribution of over 154 million emails to client customer databases
- Delivers effective cross-channel marketing solutions
Read more about Salmat's Targeted Media Solutions division
Customer Contact Solutions
Salmat delivers Customer Contact Solutions to organisations of all sizes and in a variety of industry verticals including financial services, telcos, government, utilities and transportation. Our focus on managing the total customer experience enables our clients to deliver exceptional customer interactions that dramatically improve satisfaction levels, whilst reducing the cost of delivery and increasing sales.
Salmat applies world-class technology and highly trained staff to engage in more than 100 million conversations per year for its clients through its contact centres and face-to-face contract sales operations
- Handles inbound and outbound phone, fax, email and online communication
- Consistently recognised as a leading outsourced provider of call centre services
- Delivers voice recognition solutions
- Delivers accredited e-Learning training and Learning & Development Solutions
- Provides Consultancy services in all the above areas
Read more about Salmat's Customer Contact Solutions division
Business Process Outsourcing
Salmat specialises in providing a comprehensive array of multi-channel direct marketing, direct customer communication and workflow management capabilities. This includes inbound and outbound customer communication as well as online and self-service channels for most of the region’s major public and private sector organisations.
- Manages outsourced business services for large corporate clients
- Engages consumers through bulk 'essential' and direct marketing communication, via mail, email or online
- Data management - recording, storing and cross referencing large amounts of archived information for clients in Australia, Hong Kong, Taiwan and the Philippines
The opportunities available within our Business Process Outsourcing division range from Productions positions, such as Print Coordinators, Operators, Warehouse Storepersons, Quality Managers and Data Processing Operators to positions within IT and General Management.
Read more about Salmat's Business Process Outsourcing division